Policies & FAQ's

This website is operated by Wild Leaven Bakery. Throughout the site, the terms “we”, “us” and “our” refer to Wild Leaven Bakery.

 

FAQ's

Do you offer gluten-free baked goods?

Yes! Our GF products include our gluten-free bread , our mini pizza gluten-free and our sunrise muffin. Please review the list of ingredients for additional information. 

How do I place my order for local pickup?

For details about our local pickup program, kindly click here . 

What allergens do your baked goods contain?

We have listed the local and organic ingredients used for our bread and baked goods on our website. Please feel free to review them for more info and contact us if you've any concerns. 

Are you currently hiring?

Sorry,we're not currently hiring. 

Do you offer local delivery?

Please contact our business partners including Squash Blossoom Local Food, Skargard Farms, and Tailored Stay. We only offer local or in-store pick-up at this time. 

 Do you ship your bread?

At this time, we do not ship our bread. We're still working on our mail order program through which our valued customers can place their shipping orders. Please stay tuned through our Instagram page or our free e-newsletter for updates regarding our mail order program.

 

ORDER & CANCELLATION POLICY:

We require that all orders must be paid in full to be available for pickup the same week.

We require that all paid orders must be canceled before Wednesday at 5:00 PM. Paid orders completed by the deadline will be available for pickup on the same Saturday from 10 AM - 3PM at our Taos store. 

 

REFUND, RETURN & EXCHANGE POLICY:

We take pride in baking and cooking our bread, baked goods, and soups. There will be no returns, refunds, or exchanges accepted for perishable items unless an error has been made with your order.

If the customer does not pick up his or her order, we will not give a refund. If the customer needs to pick up his or her order at a an earlier or later time than Saturday (10 AM - 3PM), we won't be able to accomodate the request. We cannot resell any product that is not picked up by the customer.

In the event that an error has been made on the order, the customer must let us know before leaving our store so that we can evaluate the issue and make it right before the customer leaves our store. We will try our best to remedy the situation.

Once the customer leaves with his or her order, it means that it is given to the customer in full and correctly. All products are the responsibility of the customer once they leave our shop. 

Unfortunately, we cannot accept returns on perishable items and gift cards.

Due to the tedious, handcrafted, and perishable nature of our products, we will not provide exchanges.  

 

SHIPPING POLICY

Coming soon 

 

We appreciate your business. Please contact us if you have any questions or concerns.